This Privacy Policy explains how Spin Kong, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your full name, date of birth, email address, residential address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also receive data from payment gateways and identity verification services — for example, confirmation that a card or e-wallet belongs to you. We do not collect more than we need, and every piece of information serves a clear operational purpose.

We also gather technical data during your sessions on our web platform. This includes your IP address, browser type, device type, and session activity logs. We use this data to maintain the security and stability of the platform, detect unusual behaviour, and ensure that the experience functions correctly across different browsers and devices. Cookies are used to keep your session active and remember your preferences; they do not track you across unrelated third-party websites.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to perform their role — such as compliance or customer support personnel — are permitted to view your account information. We do not sell your data to third parties under any circumstances.

There are limited situations in which we share your information externally. These include passing necessary details to payment processors so that transactions can be completed, working with identity verification providers to confirm your identity as required by our licensing conditions, and disclosing information to regulatory or law enforcement authorities when we are legally obliged to do so. In each case, data sharing is kept to the minimum required.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where we are not legally required to retain it. To exercise any of these rights, please contact us through the support channels available on our web platform. We will respond within a reasonable timeframe and guide you through the process.

Following account closure or a period of inactivity, we retain your data for as long as required by our licensing authority and applicable financial regulations. Once that retention period has passed, your data is securely deleted or anonymised. If we make material changes to this Privacy Policy, we will notify you through your registered account or by a notice on our web platform before the changes take effect. Continued use of the platform after notification constitutes acceptance of the updated terms.

If you have any concerns about how your data is handled, please reach out to our support team in the first instance. You also have the right to raise a complaint with the relevant data protection authority in your jurisdiction.